World Usability Day 2017

“User Experience designers and researching can impact the course of events by creating technology, products and services that are inclusive at their core.”- WUD2017

    This past Thursday, November 9th, was the Puget Sound World Usability 2017 event, which focused on the theme of inclusion through user experience. This theme focuses on the power of technology as a medium that brings people together and helps us to embrace our similarities. This powerful theme attracted a wide range of industry members, from Google to Amazon to two Key Limers, that all came together to partake in this awesome event. This WUD 2017 is extra special for us because our amazing Director of Client Insights, Steve Foster, gave a presentation on Biometrics in UX Research.

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What to Know About Global Usability

In collaboration with Mindy Eng.

Products created in the digital era are products that reach global audiences. In crafting meaningful experiences for these products, product teams need to consider both the individual and collective experiences of these products across all cultures. Global usability addresses the cultural, ethnographic, and linguistic implications of designing user-friendly products for users around the world.

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4 Tips When Reporting Biometric Research to the UX Community

November, 08 2017 | Biometrics, Biometrics in UX Research

In collaboration with Rick Damaso.

You’ve completed fielding, compiling and analyzing data, and building a report. Now it’s time to present your report to your stakeholders (e.g., folks from the UX community, marketing executives, and product development teams). While this is your opportunity to showcase your awesome work, it can also be challenging task.

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How Biometrics Help Designers Design Better

In collaboration with Mariano Rodriguez.

Designers are usually creating, iterating, and updating their work in a type of vacuum. They rely on best practices, current experiences, their personal opinion, and if they are lucky enough, they have some user feedback to help guide their design. When the issues with a design go further than what one can simply see, it is important to take advantage of tools outside of design. Traditionally Biometrics is only seen as a way to get data on users, it is seen as not creative and as a result, not usually used by designers. Biometrics provides data such as eye tracking, facial muscle activity, skin responses, and heart rate which can all be used and combined by designers to gain insight on their users and find pain points that they can improve through design.

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Things to be Mindful of When Fielding Your First Set of Biometric Studies

November, 07 2017 |

In collaboration with Manuel Ramirez and Shao-Yu

When approaching the fielding day(s), envision how a session with a participant should ideally be and plan your next moves accordingly.

In this paragraph, we listed best practices and tips that will help you fielding the study with confidence and maximize the quality of data you will collect.

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Biometrics & Recruiting:  What Questions Need to Be Added to a Screener?

As you prepare to moderate a session, do you ever have concerns of who and what you may find inside the interviewing room? Take the proper steps to not have a surprise waiting for you. The screener you write can ultimately make or break a project. As we begin to incorporate more technology into our research methodologies, we need to be able to adjust our screeners accordingly. Since Biometric studies incorporate heart rate, facial muscle activity, skin responses and can have an eye tracking add-on, there are many different things to consider. In this article, we will walk you through some considerations you need to take when writing a screener for a project with Biometrics.

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What to Consider When Designing a Biometric Study

In collaboration with Hannah Postings.

Biometrics can be a valuable addition to most research protocols, providing support for effects observed in both performance-based and self-reported data. Such metrics are unique because they provide insight into the autonomic biological processes of a user, often reflecting an implicit change to their cognitive state. Although this insight is often valuable, planning for any physiologically-based research protocol should include careful consideration of both the research plan and interpretation of data.

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What is Biometrics?

Biometrics is the technical term to describe being able to measure body movements and calculations. It operates under the idea that each individual is unique and can ultimately be measured based on their specific movements and behaviors. But what is biometrics? What are the benefits of using this new method of research?

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Meet Mindy

August, 31 2017 |

Mindy Eng: Key Lime Interactive’s UX Researcher & Strategist

We here at Key Lime Interactive LLC, are ecstatic to welcome Mindy Eng to our team as a User Experience Researcher. We’ve taken this opportunity to speak to Mindy about her past experiences in UX research and how this will allow her to play a great role with us here at KLI.

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Smart Technology in Our Daily Lives

The Internet of Things allows our environment to adapt to us so we can better engage, learn, and live within it. Now and tomorrow, we continue to prioritize connections; connecting with your home, with your body, with your city in new ways.

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